why is my kyocera k132  freezing, locking up or failing?

Cricket has identified a software corruption issue with some its K132 handsets. Users may receive the error message "Crash Dump" and could possibly experience their phone locking up or freezing because of this. Cricket is currently working with Kyocera to fix the software issue and appreciates your patience and understanding during this time. Please check back for updates on a fix to this issue in the near future.