what is the problem with the motorola ve240 phone?

A small number of Motorola VE240s are freezing at the Motorola logo and/or a blue screen is displayed during several scenarios. This is currently either a recoverable or an easily avoidable event.

If this problem has occured on your Motorola VE240, you should bring the Motorola VE240 phone to any Cricket Company-Owned store for the the phone to be reflashed.