Cricket Community

What is the Cricket Lifeline Credit?

Lifeline is a government program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit. Eligible customers may receive the Lifeline credit for landline or wireless service, but the credit is only available for one phone line per household. Cricket now offers a $13.50 Cricket Lifeline Credit to our South Carolina Cricket Wireless customers; the Cricket Lifeline Credit is not available for Cricket Broadband or Cricket PAYGo service.

Who qualifies for the Cricket Lifeline Credit?

You may be eligible to receive the Cricket Lifeline Credit if you are a resident of South Carolina and receive assistance from one of the following programs:

• Medicaid Medical Assistance
• SNAP (Supplemental Nutrition Assistance Program; Food Stamps)
• TANF (Temporary Assistance to Needy Families)

How do I apply?

If you don’t have a Cricket Wireless account already, you must activate a new account before you can apply for the Cricket Lifeline Credit. Once you have Cricket Wireless service, you can apply for the Cricket Lifeline Credit at a Cricket Corporate-Owned Store or Exclusive Cricket Dealer. Just complete and sign the Cricket Lifeline Credit application (available in stores or by clicking the Download More Information link at the bottom of this page), provide documentation verifying your participation in one of the eligible programs listed above, and show a government-issued photo ID. 

How does it work?

Once you submit your application, we'll verify your information and add the Cricket Lifeline Credit to your account. You should see your first credit within 30-60 days, typically for your first full month of service following verification of your application (if you haven't received the credit by your second full month of service, just come back to the store for help). Each year, you may be asked to confirm your continued eligibility. That's it!   

What does the Cricket Lifeline Credit mean for me?

When you take advantage of the Cricket Lifeline Credit, Cricket service delivers even more value for the dollar. Step-up to a higher-value rate plan, add a feature you’ve always wanted, or just enjoy the savings each month!

Are there any restrictions?

You must be a resident of South Carolina to receive this credit. You must be the head of household and no one at your residence can receive land or wireless Lifeline service from another provider. Lifeline can only be applied to ONE PHONE LINE PER HOUSEHOLD, and the name on the account must match the name of the household member participating in the eligible program. To receive the Cricket Lifeline Credit, you must live in Cricket’s designated service area, must meet South Carolina’s qualifications, and must verify your qualification annually. 

Where can I learn more?

You can visit one of the Cricket locations listed or visit mycricket.com/locations to find a Cricket Corporate-Owned Store or an Exclusive Cricket Dealer near you. 

Cricket Lifeline Credit Locations

Beaufort: 1216 Boundry Street, 29902
Beaufort: 130 Robert Smalls Parkway, 29906
Bluffton: 25 Bluffton Road, 29910
Bluffton: 5 Buck Island Road, 29910
Charleston: 1836 Ashley River Road, Suite Q, 29407
Charleston: 472 Meeting Street, Unit C, 29403
Charleston: 915 Folly Road, Suite L, 29412
Garden City, GA: 109 Minis Avenue, 31408
Goose Creek: 1316 Red Bank Road, Unit 13, 29445
Goose Creek: 514 St James Avenue, 29445
Hilton Head: 856 William Hilton Parkway, 29928

Lancaster: 501 East Arch Street, Lancaster, SC 29720

Lancaster:  1476 Memorial Park Rd., Lancaster, SC 29730
N. Charleston: 4312 Rivers Avenue, 29405
N. Charleston: 3927A Rivers Avenue, 29405
N. Charleston: 4400 Dorchester Road, Suite 107, 29405
N. Charleston: 7250 Rivers Avenue, 29406
N. Charleston: 7550 Dorchester Road, Suite B, 29418
Ridgeland: 8084 E. Main Street, 29936

Rock Hill: 2349 Cherry Rd., Unit 5, Rock Hill, SC 29732

Rock Hill: 1377 E. Main St., Unit 1B, rock Hill, SC 29730
Summerville: 1001 Bacon's Bridge Road, Unit E, 29485
Summerville: 1209 N. Main Street, Unit D, 29483