Cricket Community

What is the Cricket Lifeline Credit?

Lifeline is a government assistance program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit. Eligible customers may receive the Lifeline credit for landline or wireless service, but the credit is only available for one phone line per household. Cricket now offers a $13.50 Cricket Lifeline Credit to our South Carolina Cricket Wireless customers; the Cricket Lifeline Credit is not available for Cricket Broadband or Cricket PAYGo service.

Who qualifies for the Cricket Lifeline Credit?

If you are a resident of South Carolina, you may qualify for the Cricket Lifeline Credit by one of two methods. Method 1 is program-based; if you or another person in your household is enrolled in at least one of the public assistance programs listed below, you may qualify. Method 2 is income-based; you may also qualify if your household’s total annual gross income is at or below 135% of the Federal Poverty Guidelines. You will be required to provide documentation verifying your participation in one of the eligible programs or your household income.

METHOD 1: PROGRAM-BASED

• LIHEAP (Low Income Home Energy Assistance) 
• Medicaid Medical Assistance
• NSLP (National School Lunch Program; Free Lunch Program Only)
• Section 8 (Federal Public Housing Assistance)
• SNAP (Supplemental Nutrition Assistance Program; Food Stamps)
• SSI (Supplemental Security Income, not including Security Retirement benefits)
• TANF (Temporary Assistance for Needy Families) 

METHOD 2: INCOME-BASED*

• One Person Household: $15,512
• Two Person Household: $20,939
• Three Person Household: $26,366
• Four Person Household: $31,793
• Five Person Household: $37,220
• Six Person Household: $42,647
• Seven Person Household: $48,074
• Eight Person Household: $53,501
• More Than Eight Person Household: $53,501 plus $5,427 for each additional household member

*Income eligibility guidelines are subject to change

How do I apply?

If you don’t have Cricket Wireless service already, you must activate a new account before you can apply for the Cricket Lifeline Credit. Once you have Cricket Wireless service, you can apply for the Cricket Lifeline Credit at a Cricket Corporate-owned Store or an Exclusive Cricket Dealer. If you are applying through Method 1 (program-based), just complete and sign the Cricket Lifeline Credit application (available in stores or by clicking the Download More Information link at the bottom of this page), provide documentation verifying your participation in one of the eligible programs listed above, and show a government-issued photo ID. If you are applying through Method 2 (income-based), just complete and sign the Cricket Lifeline Credit application, provide documentation verifying your income eligibility (3 months of consecutive pay stubs within the previous 12 months, last year’s income tax return, employer’s W-2 form, etc.), and show a government-issued photo ID.

How does it work?

Once you submit your application, we'll verify your information and add the Cricket Lifeline Credit to your account. You should see your first credit within 30-60 days, typically for your first full month of service following verification of your application (if you haven't received the credit by your second full month of service, just come back to the store for help). Each year, you may be asked to confirm your continued eligibility. That's it!

What does the Cricket Lifeline Credit mean for me?

When you take advantage of the Cricket Lifeline Credit, Cricket service delivers even more value for the dollar. Step-up to a higher-value rate plan, add a feature you’ve always wanted, or just enjoy the savings each month!

Are there any restrictions?

You must be a resident of South Carolina to receive this credit. Only eligible consumers may enroll and the service is non-transferable. You must be the head of household and no one at your residence can receive land or wireless Lifeline service from another provider. Lifeline can only be applied to ONE PHONE LINE PER HOUSEHOLD, and the name on the account must match the name of the person submitting the application. To receive the Cricket Lifeline Credit, you must live in Cricket’s designated service area, must meet South Carolina’s qualifications, and must verify your qualification annually.

Where can I learn more?

You can visit one of the Cricket locations listed or visit mycricket.com/locations to find a Cricket Corporate-Owned Store or an Exclusive Cricket Dealer near you.

Cricket Lifeline Credit Locations

Beaufort: 1216 Boundry Street, 29902

Beaufort: 860 Parris Island GTWY, Suite B 29906
Beaufort: 60 Robert Smalls Parkway, 29906
Bluffton: 25 Bluffton Road, 29910
Bluffton: 5 Buck Island Road, 29910

Bluffton: 20 Sable Dr, 29910

Charleston: 1381 Ashley River Road, 29407

Charleston: 1015 King St , Suite C, 29403
Charleston: 472 Meeting Street, Unit C, 29403
Charleston: 915 Folly Road, Suite L, 29412
Garden City: 109 Minis Avenue, 31408
Goose Creek: 1316 Red Bank Road, Unit 13, 29445
Goose Creek: 604 St James Avenue, Suite I, 29445

Hardeeville: 22548 Whyte Hardee Parkway, 29928
Hilton Head: 856 William Hilton Parkway, 29928
Hilton Head: 95 Mathews Dr, Suite B-1, 29926

Ladson: 9585 Highway 78 Suite C, 29456

Mount Pleasant: 1220 Ben Sawyer Blvd, Suite M, 29464

Mount Pleasant: 3014 S Morgans Point Rd, 29466

N. Charleston: 4950 Centre Pointe Rd, Unit 114, 29418
N. Charleston: 3927A Rivers Avenue, 29405
N. Charleston: 4400 Dorchester Road, Suite 107, 29405
N. Charleston: 7250 Rivers Avenue, Bdlg 300, 29406
N. Charleston: 7550 Dorchester Road, Suite B, 29418

N. Charleston: 2023A Remount Rd, Suite 3, 29418

N. Charleston: 3927A Rivers Avenue, 29405

N. Charleston: 3728 Ashley Phosphate Rd, 29418

Pooler: 100 Traders Way, #44, 31322
Ridgeland: 8120 E. Main St, Unit G, 29936

Ridgeland: 11122 S Jacob Smart Blvd, 29936

Rincon: 6014 GA Highway 21 S, Suite N, 31326

Rock Hill: 137 Herlong Ave, 29732

Rock Hill: 1377 E Main St, Unit 1B, 29730

Rock Hill: 531 Saluda St, 29730

Rock Hill: 860 Heckle Blvd, Suite 400, 29730

Rock Hill: 2349 Cherry Rd, Unit 5, 29732
Summerville: 9730 Dorchester Rd, Suite 103, 29485
Summerville: 1605 Central Ave, 29483
Summerville: 1209 N Main St, Suite D, 29483

Haz clic aquí para obtener más información.