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How to Upgrade your ZIO to Android 2.2

Establish a WiFi Connection

Home > Menu > Settings > Wireless networks

(Recommended) Set your Screen Timeout to Never Timeout

Home > Menu > Settings > Sound & Display > Screen Timeout > Select "Never timeout"

Check for Update

Home > Settings > About Phone > System Update > Select 'Check for update'

Download New Firmware Package

Click "OK" to start download. The download will happen in three stages and will take 30-60 minutes to complete.

Android 2.2 OS Improvements & Benefits

  • Performance Improvements
    Faster transition through the device user interface and faster interaction with applications.
  • 5 New Home Screens
    More home screens to further customize device short cuts and quick access to key apps.
  • Camera & Camcorder Feature Buttons
    Added to the short cut screen - upload images and content to social networking sights even faster now!
  • Microsoft® Exchange ActiveSync® Support
    Provides the user total access to their daily calendar, all saved contacts and the ability to multitask via e-mail; this is the true smartphone experience!
  • Auto Update for your Apps
    As new apps are downloaded, the user can choose auto update or manual update.

Helpful Hints

  • Device should be fully charged.
  • Need to be in (WiFi) coverage area for entire length of download. If you run into any problems starting the download (for example if you receive a "no update available" message) please try to initiate the process again in 30 minutes. If the download is interrupted (WiFi is lost) the user can manually restart the download / installation, otherwise the device will automatically retry in 2 weeks.
  • The download will happen in 3 stages. The device may powercycle after each download. The icons will change only after the 3rd download is complete.
  • The download happens in the background. During this time use the device as usual - calls, messages, web access, app downloads will all be accessible.
  • Customers have the option of taking their device to a store if they prefer.
  • Run into issues or have more questions?
    View FAQs | Download PDF Instructions