On most Cricket phones an envelope icon will appear on the front call screen. Certain Cricket phones will also give a notification ring or beep to indicate a new voicemail message. Please see your phone's user guide for specific information on your phone's voicemail notification.
If you have forgotten your voicemail password, please contact Customer Service at 1-800-CRICKET or visit you local Cricket store. A Cricket representative will assist you in resetting your voicemail password.