Lifeline is a government assistance program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit, and Cricket is excited to offer it to our customers.
Click here to learn more about Cricket's Lifeline Credit.
Cricket plans to add additional states to this program through 2012. Check back periodically to find out if your state has been added.
Mobile Data is the name of Cricket’s data service. Put simply, Mobile Data is access to the internet over the Cricket Nationwide cellular network. Rate plans with Mobile Data can browse the internet, use email, use Twitter, use Facebook, download applications, and generally use any applications installed on your phone or broadband device that require access to the internet. Cricket’s smartphone and broadband (data only) rate plans include Mobile Data.
Mobile Data is typically sold with a specific amount of Full-Speed Data access (Data Allowance) and unlimited Reduced-Speed Data access. The amount of included Full-Speed Data is noted for each rate plan in its list of features.
Data usage is generated whenever the Mobile Data service is used to transfer data between your device and the Cricket Nationwide cellular network.
The information provided is not real-time and may vary by up to 10% of your actual usage.
Cricket will also send you automatic notifications via text (SMS) and email when you get near the end and at the end of your Full-Speed Data allowance.
Cricket does not provide information on the amount of Reduced-Speed Data used since it is unlimited within a paid service period.
Yes! Cricket will automatically notify you via text (SMS) and email when you get near the end (low allowance) and at the end (end of allowance) of your Full-Speed Data allowance.
Low allowance notifications are sent via text (SMS) when approximately 10% of your Full-Speed Data allowance is remaining. You will only receive one low allowance notification within a service period. If you purchase additional Full-Speed Data after receiving your low allowance notification you will not receive another in the same service period.
IMPORTANT: Cricket can only notify you via email if you have provided us your email address. We encourage you to provide it to us so we can ensure you are always up to date on your account status. You can update or add your email address at My Account, 1-800-CRICKET, or Cricket stores.
Yes. Cricket works with most wireless carriers to allow customer to keep their old phone number. If you are a new customer and have not yet activated your new Cricket phone, please be sure to provide your old phone number during activation. If you are an existing customer and already an active account with Cricket, please call 1-866-351-PORT (7678).
