Handset Protection is a service that ensures you are able to receive an affordable replacement for your phone if it is lost, stolen or damaged. The service is only $5 or $10 a month, depending on handset model, and is conveniently billed to your account each month. Similar to car insurance, Handset Protection allows you to obtain a replacement phone of equal quality for only the low cost of a deductible.
Currently, Samsung Galaxy and all iPhone models have a monthly payment of $10 and all other models have a monthly payment of $5.
For more information on eligibility and deductible pricing, click here.
Handset Protection provides protection against direct physical damage, accidental water or liquid damage, theft, lost or misplaced phones, and mechanical or electrical failure once the manufacturer's warranty expires.
Yes, the deductibles are $20, $50, $85, $125 and $200 and are based on the device selected. Please refer to your local Cricket store for more information.
If your phone was damaged, lost or stolen please call 1-855-309-8342 to file a claim with eSecuritel.
Please return the found handset to your nearest full service Cricket location.