You may obtain handset protection when you purchase and activate a new phone on the Cricket network. Handset Protection costs $5 per month (plus applicable tax) for all models except the iPhone. iPhone coverage is $10 per month (plus applicable tax) and is conveniently billed to your account. In the event of lost, stolen or warrenty covered damage the handset will be eligible for a replacement of same quality as the original.
Handset Protection provides protection against direct physical damage, accidental water or liquid damage, theft, lost or misplaced phones, and mechanical or electrical failure once the manufacturer's warranty expires.
Yes, the deductibles are $20, $50, $85, $125 and $200 and are based on the device selected. Please refer to your local Cricket store for more information.
If your phone was damaged, lost or stolen please call 1-866-217-5787 or click here to file a claim online (www.thesignal.com)
Please return the found handset to your nearest full service Cricket location.