For a paper copy of your bill please visit your nearest Cricket Corporate-Owned, or full service store. To locate your nearest Corporate-Owned store, click here. When searching for the nearest store, make sure to place a check mark in the box next to "Full Service Location." Full Service stores are easily identifiable by the word "Cricket" preceding the store or shopping center name.
New Cricket customers will receive a text message notification with their bill amount and due date within 1 week after activating their Cricket service. However this payment is not due until the due date specified, which should be at the end of your first bill cycle.
No. When you establish an account with Cricket a billing cycle date is automatically issued. Your billing cycle date determines which day each month your payment is due.
With Cricket service, customers receive unlimited local incoming and outgoing calls within their service area. Customers whose rate plan does not include unlimited long distance will have airtime charges rounded up to the nearest minute. For example, a long distance call lasting 3 minutes and ten seconds would be rounded up to 4 minutes of airtime use.
If you are a new Cricket customer you will receive a text message notification with your bill amount and due date within 1 week of your bill cycle end date.
Existing customers who receive a paper bill can have a Cricket Customer Service Representative assist them in setting up an alternate billing address. Call 1-800-CRICKET or *611 from your Cricket phone for assistance.
In many cases, if you have made your payment after it was due, your bill may reflect two months of service. For the most updated information, please contact Customer Service at 1-800-CRICKET.
Yes. You may continue to be charged for service while your account is suspended. Upon reinstatement of your account, you must pay the past due balance, if applicable.
Yes. A text message will be sent to your Cricket® phone each month with your due date and amount owed to continue service. Account information is also always available by calling 1-800-CRICKET or visiting the My Account section of this website.
