If you just completed a plan change online the changes should go into effect that same day. If you do not see your new rate plan on your My Account on mycricket.com, please try to log out and back into your account.
In order to start using some of your new features on your phone you will need to dial *228 and hit "Send" on your Cricket phone. Follow the voice prompts until you hear that your phone has succesfully activated. You should now be able to use the new features of your new plan.
Cricket Wireless is Cricket's traditional voice service that offers customers unlimited anytime minutes and other premium features over Cricket's high quality, all digital network.
Starting your Cricket service is quick and easy. Once you have purchased a Cricket phone online at mycricket.com or at a Cricket Corporate-Owned, Exclusive or Authorized Dealer location you can activate your Cricket service by calling 1-800-CRICKET.
Each Cricket service plan offers different features. Click here to see what current service plans and features Cricket offers.
Yes. Cricket offers a $5 multi-line discount per additional line of service on the same account. It doesn’t matter if your additional line is another voice, Smartphone or broadband line of service. Click here for more information.
We give former Cricket Customers the opportunity to reactivate service with us with certain perks. Please visit winbacks site for more details.
Yes. You can change between published wireless plans at anytime. There is no cost to change your plan or features.
Yes. Cricket offers its customers a $5 discount on their monthly plan when they have more than 1 line of service. So for each additional line of service you add to your account you get a $5 discount on your monthly bill (up to 6 lines of service get a discount, or a $30 discount per month).
No. Cricket customers are not required to sign a contract when activating service. Cricket provides the freedom of wireless without the long term commitment of a contract.