Cricket Phone Trade-Up Program
New customers buying a new phone from Cricket Wireless and existing customers upgrading their device or adding a line of service are qualified to participate. Of course you need to trade-up a used mobile phone, but don't worry the list of qualified phones is expansive. You can check the value of your phone here and complete your trade at any one of our participating retail locations.
Not at all, it’s a simple process and only takes seconds to produce a quote! Get started now.
You will receive an instant rebate good toward the purchase of your new device in-store when you trade up.
Trade-up quotes are valid for 60 days after they are generated.
Yes, you must complete all trade-ups in store at this time. Simply take the trade-up quote you generate here to your nearest Cricket store to see if you qualify for one of our trade-up promotions and complete your trade.
All phones, even those without market value, may be eligible for trade-up promotions. Be sure to check with a sales representative in your nearest Cricket location to find out if your device qualifies.
Absolutely. However, we do recommend that you backup your personal data and then clear it from your phone before you trade it in.
No, all trades are final. We cannot return the phone.
Clover Wireless, Cricket’s Trade-in partner, will receive, sort, and clear all personal data from all working phones. Reusable phones will be re-marketed. Non-working phones will be recycled according to federal, state, and local laws.
The phone must be fully functional and must power up and the home screen must be visible. Additionally, the touch screen must be functional without any cracks or dead spots on the LCD. For iPhones, they must be disconnected from iCloud and the activation lock must be disabled.
Please include your signed trade-up shipping voucher and a proof of purchase with your new Cricket phone ESN/IMEI and date of purchase.