If you un-enroll from Auto Bill Pay you’ll be removed from the program starting on your next bill. You may also stop receiving the credit once the program is discontinued.
Existing Auto Bill Pay customers will not automatically receive the credit, however, if you un-enroll and re-enroll, you will get the credit starting on your next bill.
There are a number of ways you can enroll in Auto Bill Pay. Enroll on MyCricket.com, the mobile web on your Cricket phone, or by calling *PAY (*729) from your Cricket phone.
The $5 Auto Bill Pay credit can be applied along with other existing Cricket discounts (e.g. Lifeline credit), so save additional money with Cricket and signup for Auto Bill Pay now!
The credit will automatically be added to your next bill (the 2nd month after enrollment in Auto Bill Pay).
Example:
• Bill date = 12th, bill amount is $58.20 (for 11/12 to 12/11 service period)
• Auto Bill Pay enrollment occurs on 11/24
• You still owe $58.20 on 12/11 because your December bill was created before you enrolled in Auto Bill Pay
• On 12/12 your next bill is created reflecting the $5 discount
• Your bill amount is ~$53.20 (tax amount would vary based on account location) i.e. The Jan 12th bill (created on 12/12) shows the discount applied to that month’s payment due
With Automatic Bill Pay* your monthly bill is automatically paid using the designated credit card, debit card, or bank account on file. Never pay your bill late again!
You can sign up for the Auto Bill Pay using My Account on your device. To enroll, go to My Account via the mobile web or tap on the My Account icon (looks like a money bag) on your phone’s home screen. Click on “Auto Bill Pay” and select “Sign Up for Auto Bill Payment Now.” Once you have completed enrollment and accepted the terms and conditions, you will receive an enrollment confirmation.
3. Simply call *PAY (*729) from your Cricket phone.
4. Call 1-800-CRICKET
When signing up over the phone, whether using the automated system or a live Care Agent, at the end of the process you will be transferred to a special message where you will hear terms and conditions that you will need to accept to authorize Cricket to charge your credit card, debit card or bank account each month.
After setting up automatic bill payment in a full service Cricket store you need to call 1-866-240-1631 within 24 hours to listen to and accept the service terms and conditions. If it has been longer than 24 hours since you registered for automatic bill pay in store, then you need to re-enroll using My Account on your phone, by calling 1-800-CRICKET or going to your mycricket.com My Account to re-enroll.
Yes. You can log-in to your account on MyAccount, call 1-800-CRICKET, or dial *729 (*PAY) from your Cricket phone and following the prompts make a one-time payment, or set up Automatic Bill Pay using your bank account information (i.e. electronic check). You should find this to be an easier and much faster experience than sending in a paper check, and it’s FREE!
You will receive a reminder text message 12 days prior to the payment due date, and your card or bank account will be charged 2 days before your payment due date. So if your due date is the 15th of the month, you will be automatically charged on the 13th.
We collect the payment in advance to help prevent any interruption of service should any complications arise during the payment process (example: old expiration date). This gives Cricket the opportunity to notify you and help correct the problem before your due date, which ensures that you have continued phone service.
You can un-enroll in Auto Bill Payment using your device. To un-enroll, go to My Account via the mobile web or tap on the My Account icon (looks like a money bag) on your phone’s home screen. Click on “Auto Bill Pay” and select “Un-enroll”.
1-800-Cricket
You can discontinue the Automatic Bill Payment option by calling 1-800-CRICKET®.
No. Automatic Bill Pay continues until you opt out of the service. To opt out, click on mycricket.com My Account, select "Auto Bill Pay", log in and then select “Cancel Auto Bill Pay".
