What happens when I reach my account expiration date?
If you reach your expiration date before you top-up, your account will expire. Any balance remaining on your account will be forfeited. You won’t be able make or receive calls, send text or pix, or access paid portions of the mobile web until you top-up. You’ll still be able to dial *611 or 1-800-CRICKET, top-up your account, and dial 911 for emergency services. If you don’t top-up within 60 days, your account will be canceled and you will lose your phone number.