My UM185C modem is not working when I plug it in my computer. Do I need to download a driver?
If your UM185C modem is not working properly please call 1-800-CRICKET and speak to a Cricket Customer Service Representative or go to your nearest full service Cricket Store. If it is determined that the version of software on your modem requires a new driver you will need to download the driver here.
Please DO NOT download this driver until you have confirmed with a Cricket Customer Service Representative that the version of software on your modem requires this driver.