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my um185c modem is not working when i plug it in my computer. do i need to download a driver?

Support > Phones & Devices > Broadband Modems > Broadband Support > Windows 7 Support

My UM185C modem is not working when I plug it in my computer. Do I need to download a driver?

If your UM185C modem is not working properly please call 1-800-CRICKET and speak to a Cricket Customer Service Representative or go to your nearest full service Cricket Store. If it is determined that the version of software on your modem requires a new driver you will need to download the driver here.

Please DO NOT download this driver until you have confirmed with a Cricket Customer Service Representative that the version of software on your modem requires this driver.