I'm having a problem connecting. How do I get support for Cricket Broadband service?
Please go to your nearest full service Cricket Store or call the Cricket Broadband Customer Service Center at 1-800-CRICKET.
*Before contacting our Customer Service team, please ensure you have the following information:
-Operating system (i.e., Windows XP)
-Cricket Wireless Modem Device number (MDN) assigned to your wireless modem. To find your MDN please use the following steps:
- Insert the device into your computer's USB port
- Open Cricket Broadband Connection Manager
- Go to Help>About, your phone number is listed as your MDN