If I’m on a Cricket PAYGo monthly plan, how do I know if my new month started?
You don’t need to do anything to start your new month of service, except have sufficient funds available when your previous month ends. Of course you can tell if your new month started by using your phone, but we’ll also send you a success message whenever we successfully charge your monthly access fee. If your previous month of service ended and we weren’t able to charge your monthly access fee, we’ll send you a failure message. If you get a failure message, it means you didn’t have sufficient funds available when your previous month ended or that there was a problem with your account. If you knew you had funds available and your new month still hasn’t started, please call 1-800-CRICKET or *611 from your phone for help.