i just paid my bill and i am getting service expired or service required error when i access muve music

It may take some time for Muve music to start working after you pay your bill.  It is usually just a few minutes, but sometimes can take up to a few hours.  While you are waiting, you can try these steps:

• Go to Menu
• Go to Settings
• Go to Applications
• Go to Manage Applications
• Select “All” at the top
• Select “Muve Music”
• Select “Force Stop” in the upper left
• Re-launch the Muve music application

Muve Music should operate normally within a few minutes of paying your bill. However, there could be situations where your service is impacted longer. If your service is not restored after a few hours, please contact us at 1-800-Cricket or at your nearest Cricket store. Before contacting us, please try to turn your phone on and off.