how do i change my plan?

Most customers can change their rate plan on mycricket.com. If additional assistance is needed please contact Customer Service.

To change your plan online, sign into the My Account section. Registration on mycricket.com is required.

To change your plan over the phone, please call Customer Service at 1-800-CRICKET or *611 from your Cricket phone. A Customer Service representative will assist you selecting the calling plan that is right for you.