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every time i try to use cricket navigator, it says could not process your gps request.

Support > Features & Services > Music, Games and Apps > Games & Applications > Cricket Navigator > How to use Cricket Navigator

Every time I try to use Cricket Navigator, it says Could not process your GPS request.

Please make sure that GPS services is set to Location on. Please navigate to Options, then select Advanced Options, then select GPS and change the ‘GPS Services’ option to ‘Location On’ to resolve this issue. It is possible that your phone is set to get your location only when you dial 9-1-1. Please navigate to Options, then select Advanced Options, then select GPS and change the ‘GPS Services’ option to ‘Location On’.