How do I cancel a subscription to alerts, mobile content or other mobile applications that I purchased using premium text messaging?
You have several ways to cancel your mobile subscriptions:
- You can usually text the word ‘Stop’ or ‘Unsubscribe’ to the code you purchased from which will generate a help text message back to your Cricket phone.
- You can contact the 3rd party content provider’s consumer help information that was sent via text message to your Cricket phone.
- You can log into My Account, and the select Text Message Purchases. Once you get to your Summary Page, locate your subscription and select ‘Cancel Subscription’.
- You can contact Cricket Customer Care by calling 1-800-CRICKET.
