Hearing Aid Compatible phones
The Federal Communications Commission has set forth requirements for wireless carriers and wireless device manufacturers in an effort to aid consumers who may require the assistance of a hearing aid in the operation of their wireless phone. The wireless industry and consumer groups representing the hard of hearing have been working for years to study this matter and develop standards and solutions to reduce the likelihood of such difficulties. As a result, much progress has been made and there are now a large number of hearing aid compatible (HAC) devices available. A list of Cricket's HAC handsets is available below, along with the hearing aid compatibility rating.
There are two different ratings to consider when picking a hearing aid compatible device:
M-Ratings: reduced hearing aid device interference
Some people with a hearing aid device experience a buzzing or whining noise when using a wireless phone. This noise is caused when the electronics within the hearing aid device pick up and demodulate radio frequency (RF) and/or electromagnetic interference (EMI) emitted by the phone.
Phones with an M-Rating of M3 or M4 meet FCC requirements and are less likely to generate interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional can help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference from mobile phones and other sources of RF/EMI such as computer monitors and fluorescent lighting.
T-Ratings and compatibility with hearing aids with telecoils
A telecoil is a small device built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils.
Phones with a T-Rating of T3 or T4 meet FCC requirements and are more likely to work well for people who use hearing aids with telecoils. T4 is the better/higher of the two ratings.
These ratings are meant to serve as a tool to help you find the most suitable handset. Please note that the ratings are not a guarantee that the handset will work with your particular hearing aid. It is important to try different handsets at a Cricket store to determine which handset will work best with your hearing aid.
Methodology for Functionality Levels
Cricket offers handsets with a wide range of features and capabilities, and at varying price points. As demonstrated on Cricket's webpage describing its handset models, Cricket's HAC-rated handsets range from simple devices with basic functionality at lower price points, to high-end Smartphones with advanced features and higher-speed data capabilities. Cricket classifies its handset models into three categories:
- Good - Basic functionality; devices that utilize basic technology and contains basic and standard features commonly available on most handsets.
- Better - Intermediate functionality; devices that tend to utilize newer technologies, data speeds and/or improvements in feature sets.
- Best - Advanced functionality; devices that tend to introduce new technologies, new data speeds and/or leading edge feature sets.
|Handset||Level of Functionality||HAC Ratings||Other Air Interfaces supported*|
|Alcatel Authority (ADR3010C)||Better||M4||T3||Wi-Fi (data only)|
|Apple iPhone 4||Best||M4||T4||Wi-Fi (data only)|
|Apple iPhone 4S||Best||n/a||n/a||Wi-Fi (data only)|
|Apple iPhone 5||Best||M4||T4||Wi-Fi (data only)|
|Apple iPhone 5c||Best||M3||T4||Wi-Fi (data only)|
|Apple iPhone 5s||Best||M3||T4||Wi-Fi (data only)|
|BlackBerry Curve 8530||Best||M4||T4||Wi-Fi (data only)|
|BlackBerry Curve 9350||Better||M4||T3||Wi-Fi (data only)|
|Cricket CAPTR II (A210)||Better||M4||T4||—|
|Cricket MSGM8 II (A310)||Better||M4||T4||—|
|Cricket TXTM8 3G (A410)||Better||M4||T4||—|
|Cricket Engage LT (N8000)||Better||M4||T3||Wi-Fi (data only)|
|Cricket Engage MT (N8000)||Better||M4||T3||Wi-Fi (data only)|
|HTC Desire C (H1000C)||Better||M4||T4||Wi-Fi (data only)|
|HTC One SV (H3000C)||Best||M4||T3||Wi-Fi (data only)|
|HTC One V (H2000C)||Better||M4||T4||Wi-Fi (data only)|
|Huawei Ascend (M860)||Best||M3||—||Wi-Fi (data only)|
|Huawei Ascend II (M865)||Good||M4||T3||Wi-Fi (data only)|
|Huawei Ascend Q (M660)||Good||M4||T4||Wi-Fi (data only)|
|Huawei Mercury (M886)||Better||M4||T4||Wi-Fi (data only)|
|Huawei Pillar (M615)||Better||M3||T3||—|
|Kyocera Domino (S1310)||Good||M4||T4||—|
|Kyocera Hydro (C5171)||Good||M4||T4||Wi-Fi (data only)|
|Kyocera Kona (S2150)||Good||M4||T4||—|
|Kyocera Luno (S2100)||Better||M4||T4||—|
|Kyocera RIO (E3100)||Better||M4||T4||—|
|Kyocera ZIO (M6000)||Best||M4||T4||Wi-Fi (data only)|
|LG Optimus (LW690)||Best||M4||T3||Wi-Fi (data only)|
|LG Optimus Regard (LW770)||Better||M4||T3||Wi-Fi (data only)|
|Samsung Chrono (R261)||Good||M4||T4||—|
|Samsung Comment (R380)||Better||M4||T4||—|
|Samsung Comment 2 (R390)||Better||M4||T4||—|
|Samsung Comment 3 (R480)||Better||M4||T3||—|
|Samsung Galaxy Admire 2 (R830)||Better||M4||—||Wi-Fi (data only)|
|Samsung Galaxy Discover (R740C)||Good||M4||T3||Wi-Fi (data only)|
|Samsung Galaxy S3 (R530C)||Best||M4||T3||Wi-Fi (data only)|
|Samsung Galaxy S4 (R970)||Best||M4||-||Wi-Fi (data only)|
|Samsung Indulge (R915)||Best||M4||T4||Wi-Fi (data only)|
|Samsung Messager Touch (R631)||Better||M4||T3||—|
|Samsung Stunt (R100)||Good||M4||T4||—|
|Samsung Suede (R710)||Better||M3||T3||—|
|Samsung Transfix (R730)||Better||M4||T3||Wi-Fi (data only)|
|Samsung Vitality (R720)||Good||M4||T3||Wi-Fi (data only)|
|ZTE Chorus (D930)||Better||M4||T3||—|
|ZTE Engage (V8000)||Better||M4||T4||Wi-Fi (data only)|
|ZTE Groove (X501)||Good||M4||T3||Wi-Fi (data only)|
|ZTE Memo (A415)||Better||M4||T4||—|
|ZTE Score (X500)||Good||M4||T3||Wi-Fi (data only)|
|ZTE Source (N9511)||Better||M4||T4||Wi-Fi (data only)|
*This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies such as Wi-Fi used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. If you need further information on hearing aid compatibility or have questions on return or exchange policies, please consult your phone retailer or contact a Cricket Customer Service Representative by dialing *611 from your Cricket phone or calling 1-800-Cricket.