hearing aid compatibility

Hearing Aid Compatible phones

The Federal Communications Commission has set forth requirements for wireless carriers and wireless device manufacturers in an effort to aid consumers who may require the assistance of a hearing aid in the operation of their wireless phone. The wireless industry and consumer groups representing the hard of hearing have been working for years to study this matter and develop standards and solutions to reduce the likelihood of such difficulties. As a result, much progress has been made and there are now a large number of hearing aid compatible (HAC) devices available. A list of Cricket's HAC handsets is available below, along with the hearing aid compatibility rating.

There are two different ratings to consider when picking a hearing aid compatible device:

M-Ratings: reduced hearing aid device interference

Some people with a hearing aid device experience a buzzing or whining noise when using a wireless phone. This noise is caused when the electronics within the hearing aid device pick up and demodulate radio frequency (RF) and/or electromagnetic interference (EMI) emitted by the phone.

Phones with an M-Rating of M3 or M4 meet FCC requirements and are less likely to generate interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional can help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference from mobile phones and other sources of RF/EMI such as computer monitors and fluorescent lighting.

T-Ratings and compatibility with hearing aids with telecoils

A telecoil is a small device built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils.

Phones with a T-Rating of T3 or T4 meet FCC requirements and are more likely to work well for people who use hearing aids with telecoils. T4 is the better/higher of the two ratings.

These ratings are meant to serve as a tool to help you find the most suitable handset. Please note that the ratings are not a guarantee that the handset will work with your particular hearing aid. It is important to try different handsets at a Cricket store to determine which handset will work best with your hearing aid.

Methodology for Functionality Levels

Cricket offers handsets with a wide range of features and capabilities, and at varying price points. As demonstrated on Cricket's webpage describing its handset models, Cricket's HAC-rated handsets range from simple devices with basic functionality at lower price points, to high-end Smartphones with advanced features and higher-speed data capabilities. Cricket classifies its handset models into three categories:

  1. Good - Basic functionality; devices that utilize basic technology and contains basic and standard features commonly available on most handsets.
  2. Better - Intermediate functionality; devices that tend to utilize newer technologies, data speeds and/or improvements in feature sets.
  3. Best - Advanced functionality; devices that tend to introduce new technologies, new data speeds and/or leading edge feature sets.
Handset Level of Functionality HAC Ratings Other Air Interfaces supported*
Alcatel Authority (ADR3010C) Better M4 T3 Wi-Fi (data only)
Apple iPhone 4 Best M4 T4 Wi-Fi (data only)
Apple iPhone 4S Best n/a n/a Wi-Fi (data only)
Apple iPhone 5 Best M4 T4 Wi-Fi (data only)
Apple iPhone 5c Best M3 T4 Wi-Fi (data only)
Apple iPhone 5s Best M3 T4 Wi-Fi (data only)
BlackBerry Curve 8530 Best M4 T4 Wi-Fi (data only)
BlackBerry Curve 9350 Better M4 T3 Wi-Fi (data only)
Cricket CAPTR II (A210) Better M4 T4
Cricket MSGM8 II (A310) Better M4 T4
Cricket TXTM8 3G (A410) Better M4 T4
Cricket Engage LT (N8000) Better M4 T3 Wi-Fi (data only)
Cricket Engage MT (N8000) Better M4 T3 Wi-Fi (data only)
HTC Desire C (H1000C) Better M4 T4 Wi-Fi (data only)
HTC One SV (H3000C) Best M4 T3 Wi-Fi (data only)
HTC One V (H2000C) Better M4 T4 Wi-Fi (data only)
Huawei Ascend (M860) Best M3 Wi-Fi (data only)
Huawei Ascend II (M865) Good M4 T3 Wi-Fi (data only)
Huawei Ascend Q (M660) Good M4 T4 Wi-Fi (data only)
Huawei M750 Better M4
Huawei Mercury (M886) Better M4 T4 Wi-Fi (data only)
Huawei Pillar (M615) Better M3 T3
Kyocera Domino (S1310) Good M4 T4
Kyocera Hydro (C5171) Good M4 T4 Wi-Fi (data only)
Kyocera Kona (S2150) Good M4 T4
Kyocera Luno (S2100) Better M4 T4
Kyocera RIO (E3100) Better M4 T4
Kyocera S1300 Good M3
Kyocera ZIO (M6000) Best M4 T4 Wi-Fi (data only)
LG Optimus (LW690) Best M4 T3 Wi-Fi (data only)
LG Optimus Regard (LW770) Better M4 T3 Wi-Fi (data only)
Samsung Chrono (R261) Good M4 T4
Samsung Comment (R380) Better M4 T4
Samsung Comment 2 (R390) Better M4 T4
Samsung Comment 3 (R480) Better M4 T3
Samsung Galaxy Admire 2 (R830) Better M4 Wi-Fi (data only)
Samsung Galaxy Discover (R740C) Good M4 T3 Wi-Fi (data only)
Samsung Galaxy S3 (R530C) Best M4 T3 Wi-Fi (data only)
Samsung Galaxy S4 (R970) Best M4 - Wi-Fi (data only)
Samsung Indulge (R915) Best M4 T4 Wi-Fi (data only)
Samsung Messager Touch (R631) Better M4 T3
Samsung Stunt (R100) Good M4 T4
Samsung Suede (R710) Better M3 T3
Samsung Transfix (R730) Better M4 T3 Wi-Fi (data only)
Samsung Vitality (R720) Good M4 T3 Wi-Fi (data only)
ZTE Chorus (D930) Better M4 T3
ZTE Engage (V8000) Better M4 T4 Wi-Fi (data only)
ZTE Groove (X501) Good M4 T3 Wi-Fi (data only)
ZTE Memo (A415) Better M4 T4
ZTE Score (X500) Good M4 T3 Wi-Fi (data only)
ZTE Source (N9511) Better M4 T4 Wi-Fi (data only)

*This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies such as Wi-Fi used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. If you need further information on hearing aid compatibility or have questions on return or exchange policies, please consult your phone retailer or contact a Cricket Customer Service Representative by dialing *611 from your Cricket phone or calling 1-800-Cricket.