Coverage Areas
Local Coverage Area
- How can I find out if Cricket® service is available where I live?
- How do I know I am in my home calling area?
- How much does it cost to place calls from my home calling area?
- What is my home calling area?
National Extended Calling Area (NECA)
- How can I get National Extended Calling Area with my Cricket service?
- How do I make a call when out of my home calling area and in another Cricket market?
- How much does National Extended Calling Area cost?
- What is National Extended Calling Area?
- Will I be charged for roaming if I am in another Cricket market and have the NECA feature?
Nationwide Roaming
- Am I charged for calling Customer Care while traveling?
- Can I transfer the Nationwide Roaming feature to a new Cricket® phone?
- Can I use my contact list while I am traveling?
- Can I use my downloaded ringtones, games or graphics if I am outside my local calling area?
- Can I use Nationwide Roaming as soon as I activate my account?
- Does Cricket® have international roaming?
- How do I add Nationwide Roaming?
- How do I call 411 (Directory Assistance) while traveling?
- How do I know if I am roaming?
- How do I pay for Nationwide Roaming?
- How do I place a local call while traveling?
- How do I place a long distance call while traveling?
- How do I place an international long distance call while traveling?
- How do I update my Preferred Roaming List?
- How much does Nationwide Roaming cost?
- What features will work while I am traveling?
- What happens if I miss a call while I am traveling?
- What happens if I receive a phone call while I am traveling and I don’t have Nationwide Roaming?
- What is Nationwide Roaming?
- What is a Preferred Roaming List?
- Where can I go to get information or help with an issue while I am traveling?
- While I am traveling, how much does Directory Assistance cost?
- Who can get Nationwide Roaming?
- Will Cricket by Week service work outside my home calling area?
- Will Nationwide Roaming work with my phone?
Tri-Band Handsets
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Why doesn’t my Mobile Web or MMS service work in the Extended Calling Area?
- How do I know if I have a tri-band phone?
- I don't have a Tri-band phone. Can I use my Cricket phone in Beaumont, TX; Brownsville, TX; Corpus Christi, TX; Laredo, TX; Las Vegas, NV; McAllen, TX; Oklahoma City, OK markets?
- I don't have a Tri-band phone. How do I get one?
- What markets are tri-band markets?
- Why am I roaming in a tri-band market when I have the National Extended Calling feature on my rate plan?
- Why doesn't my phone work in Oklahoma City?
