Account Management

• Who can I call if I have a question about or need assistance with my online order?
• Can I get a list of calls I have made?
• Can I temporarily suspend my account with Cricket®?
• How can I add a line of service to my existing account?
• How can I add or remove calling features from my Cricket® account?
• How can I change calling plans?
• How can I change phones?
• How can I contact Cricket Customer Service?
• How can I find a Cricket Store near me?
• How do I activate my Cricket phone?
• How do I authorize someone else to access my account?
• How do I cancel my Automatic Bill Payment?
• How do I cancel service?
• How do I change my address?
• How do I change my phone number?
• How do I change other account information?
• How do I report a lost phone?
• I am moving.  Can I transfer my Cricket® number to my new city?
• What is the difference between my account being suspended vs. disconnected?
• What will cause my account to be disconnected?
• What will cause suspension/hotline of my account?