What is the Cricket Lifeline Credit?
Lifeline is a government assistance program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit. Eligible customers may receive the Lifeline credit for landline or wireless service, but the credit is only available for one phone line per household. Cricket now offers a $13.50 Cricket Lifeline Credit to our Maryland Cricket Wireless customers; the Cricket Lifeline Credit is not available for Cricket Broadband or Cricket PAYGo service.
Who qualifies for the Cricket Lifeline Credit?
If you are a resident of Maryland, you may qualify for the Cricket Lifeline Credit by one of two methods. Method 1 is program-based; if you or another person in your household is enrolled in at least one of the public assistance programs listed below, you may qualify. Method 2 is income-based; you may also qualify if your household’s total annual gross income is at or below 135% of the Federal Poverty Guidelines. You will be required to provide documentation verifying your participation in one of the eligible programs or your household income.
METHOD 1: PROGRAM-BASED
METHOD 2: INCOME-BASED*
*Income eligibility guidelines are subject to change
How do I apply?
If you don’t have Cricket Wireless service already, you must activate a new account before you can apply for the Cricket Lifeline Credit. Once you have Cricket Wireless service, you can apply for the Cricket Lifeline Credit at a Cricket Corporate-owned Store or an Exclusive Cricket Dealer. If you are applying through Method 1 (program-based), just complete and sign the Cricket Lifeline Credit application (available in stores or by clicking the Download More Information link at the bottom of this page), provide documentation verifying your participation in one of the eligible programs listed above, and show a government-issued photo ID. If you are applying through Method 2 (income-based), just complete and sign the Cricket Lifeline Credit application, provide documentation verifying your income eligibility (3 months of consecutive pay stubs within the previous 12 months, last year’s income tax return, employer’s W-2 form, etc.), and show a government-issued photo ID.
How does it work?
Once you submit your application, we'll verify your information and add the Cricket Lifeline Credit to your account. You should see your first credit within 30-60 days, typically for your first full month of service following verification of your application (if you haven't received the credit by your second full month of service, just come back to the store for help). Each year, you may be asked to confirm your continued eligibility. That's it!
What does the Cricket Lifeline Credit mean for me?
When you take advantage of the Cricket Lifeline Credit, Cricket service delivers even more value for the dollar. Step-up to a higher-value rate plan, add a feature you’ve always wanted, or just enjoy the savings each month!
Are there any restrictions?
You must be a resident of Maryland to receive this credit. Only eligible consumers may enroll and the service is non-transferable. You must be the head of household and no one at your residence can receive land or wireless Lifeline service from another provider. Lifeline can only be applied to ONE PHONE LINE PER HOUSEHOLD, and the name on the account must match the name of the person submitting the application. To receive the Cricket Lifeline Credit, you must live in Cricket’s designated service area, must meet Maryland’s qualifications, and must verify your qualification annually.
Where can I learn more?
You can visit one of the Cricket locations listed or visit mycricket.com/locations to find a Cricket Corporate-Owned Store or an Exclusive Cricket Dealer near you.
Baltimore: 9 N. Eutaw Street, 21201
Baltimore: 3910 Eastern Avenue, 21224
Baltimore: 2473 A Frederick Avenue, 21223
Baltimore: 2401 Liberty Heights Avenue, 21215
Baltimore: 4129 Patterson Avenue, 21215
Beltsville: 11000 Baltimore Avenue, Suite 106, 20895
Bladensburg: 4527 Kenilworth Avenue, 20710
Clinton: 8805 Woodyard Road, 20735
College Park: 9205 Baltimore Avenue, 20740
District Heights: 5712 Silver Hill Road 20747
Falls Church: 5701-D Columbia Pike, 22041
Greenbelt: 6136 Greenbelt Road, 20770
Hillcrest Heights: 3743 Branch Avenue, Suite F, 20748
Hyattsville: 3500 East West Highway, 20782
Hyattsville: 6577 Ager Road, 20782
Hyattsville: 1401 University Boulevard, 20783
Landover: 7537 Landover Road, 20785
Laurel: 14925 Baltimore Avenue, 20707
Laurel: 3471 Fort Mead Road, 20724
Montgomery Village: 9671 Lost Knife Road, 20877
New Carrollton: 7461 Annapolis Road, 20784
New Carrollton: 8500 Annapolis Road, 20784
Oxon Hill: 6363 Livingston Road, 20745
Riverdale: 5620 Kenilworth Avenue, 20737
Rockville: 2102 Veirs Mill Road, 20851
Rosedale: 8633 Philadelphia Road, 21237
Silver Spring: 2600 University Boulevard W, 20902
Silver Spring: 12206 Veirs Mill Road, 20906
Silver Spring: 13806 Georgia Avenue, 20906
Silver Spring: 7900 Georgia Avenue, 20910
Takoma Park: 1323 University Boulevard E, Space 33, 20912
Temple Hills: 7085 Allentown Road, 20748
Towson: 1008 Taylor Avenue, 21286
Upper Marlboro: 930 Largo Center Drive, 20774
Waldorf: 11750 Business Park Drive, Suite 101, 20601
Washington DC: 1947 14th Strett NW, 20001
Washington DC: 626 Rhode Island Avenue NE, Suite D4, 20002
Washington DC: 924 H Street NE, 20002
Washington DC: 1652 Columbia Road, 20009
Washington DC: 3732 Georgia Avenue NW, 20010
Washington DC: 3942 Minnesota Avenue NE, 20019
Washington DC: 2849 Alabama Avenue SE, 20020
Wheaton: 11160 Veirs Mill Road, Suite 9251, 20902
Wheaton: 11921 Georgia Avenue, 20902
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