What is the Cricket Lifeline Credit?
Lifeline is a government assistance program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit. Eligible customers may receive the Lifeline credit for landline or wireless service, but the credit is only available for one phone line per household. Cricket now offers a $10.00 Cricket Lifeline Credit to our Kansas Cricket Wireless customers; the Cricket Lifeline Credit is not available for Cricket Broadband or Cricket PAYGo service or those individuals living on tribal land.
Who qualifies for the Cricket Lifeline Credit?
If you are a resident of Kansas, you may qualify for the Cricket Lifeline Credit by one of two methods. Method 1 is program-based; if you or another person in your household is enrolled in at least one of the public assistance programs listed below, you may qualify. Method 2 is income-based; you may also qualify if your household’s total annual gross income is at or below 150% of the Federal Poverty Guidelines. You will be required to provide documentation verifying your participation in one of the eligible programs or your household income.
METHOD 1: PROGRAM-BASED
METHOD 2: INCOME-BASED*
*Income eligibility guidelines are subject to change
How do I apply?
If you don’t have Cricket Wireless service already, you must activate a new account before you can apply for the Cricket Lifeline Credit. Once you have Cricket Wireless service, you can apply for the Cricket Lifeline Credit at a Cricket Corporate-owned Store or an Exclusive Cricket Dealer. If you are applying through Method 1 (program-based), just complete and sign the Cricket Lifeline Credit application (available in stores or by clicking the Download More Information link at the bottom of this page), provide documentation verifying your participation in one of the eligible programs listed above, and show a government-issued photo ID. If you are applying through Method 2 (income-based), just complete and sign the Cricket Lifeline Credit application, provide documentation verifying your income eligibility (3 months of consecutive pay stubs within the previous 12 months, last year’s income tax return, employer’s W-2 form, etc.), and show a government-issued photo ID.
How does it work?
Once you submit your application, we'll verify your information and add the Cricket Lifeline Credit to your account. You should see your first credit within 30-60 days, typically for your first full month of service following verification of your application (if you haven't received the credit by your second full month of service, just come back to the store for help). Each year, you may be asked to confirm your continued eligibility. That's it!
What does the Cricket Lifeline Credit mean for me?
When you take advantage of the Cricket Lifeline Credit, Cricket service delivers even more value for the dollar. Step-up to a higher-value rate plan, add a feature you’ve always wanted, or just enjoy the savings each month!
Are there any restrictions?
You must be a resident of Kansas to receive this credit. Only eligible consumers may enroll and the service is non-transferable. You must be the head of household and no one at your residence can receive land or wireless Lifeline service from another provider. Lifeline can only be applied to ONE PHONE LINE PER HOUSEHOLD, and the name on the account must match the name of the person submitting the application. To receive the Cricket Lifeline Credit, you must live in Cricket’s designated service area (individuals living on tribal land do not qualify), must meet Kansas’s qualifications, and must verify your qualification annually.
Where can I learn more?
You can visit one of the Cricket locations listed or visit mycricket.com/locations to find a Cricket Corporate-Owned Store or an Exclusive Cricket Dealer near you.
Cricket Lifeline Credit Locations
Independence, MO: 3509 S. Noland Road, 64055
Lenexa: 12018 W. 95th Street, 66215
Roeland Park: 4980 Roe Boulevard, 66205
Wichita: 2120 N. Woodlawn Street, 67208
Wichita: 3165 S. Seneca Street, 67217
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