At Cricket Wireless we are all about bringing the best value to our customers. Sometimes, a great value may go unnoticed in a desk drawer. Cricket has multiple ways that you or someone else can cash-in on that old phone:
Read the following FAQ’s, and if you still have questions about reactivating a phone, feel free to visit a Cricket store or call our friendly Cricket Customer Service department at 1-800-Cricket.
Q. What monthly discount is available when I have multiple lines of service?
A. With Cricket’s Family Plan you’ll save $5/line, OR save $10/line when you also sign up for automatic bill payments using a credit card, debit card, or bank account.
Q. A friend gave me his old Cricket phone; can I use that phone when I set up a new Cricket account?
A. Yes. Bring the phone into a Cricket store to activate your account.
Q. I cancelled my Cricket service a few months ago. If I come back to Cricket, can I still use my old Cricket phone?
A. Yes. If the phone is still in good working order, simply visit a Cricket store to activate your account. Then, if you decide to buy a new phone, you can keep your phone number, give someone else your old phone and benefit from our referral promotion discount.
Q. Will I still get the Lifeline credit if I open a Cricket account with a used phone?
A. The Lifeline credit is a government sponsored program that is not tied to a device. So, if you qualify for the Lifeline credit, you will get the Lifeline discount regardless of how old (or new) your phone is.
Q. I received a postcard from Cricket saying if I come back, I’ll get the first month free. Is the offer still good if I use my old Cricket phone?
A. From time to time Cricket will offer time-sensitive promotions to our valued customers, and many of them are valid when reactivating a used Cricket device. Please call 1-800-Cricket or bring the postcard along with your Cricket phone to your nearest store to see if the offer is still valid.
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