What is the Cricket Lifeline Credit?
Lifeline is a government assistance program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit. Eligible customers may receive the Lifeline credit for landline or wireless service, but the credit is only available for one phone line per household. Cricket now offers a $10 Cricket Lifeline Credit to our Georgia Cricket Wireless customers; the Cricket Lifeline Credit is not available for Cricket Broadband or Cricket PAYGo service.
Who qualifies for the Cricket Lifeline Credit?
If you are a resident of Georgia, you may qualify for the Cricket Lifeline Credit by one of two methods. Method 1 is program-based; if you or another person in your household is enrolled in at least one of the public assistance programs listed below, you may qualify. Method 2 is income-based; you may also qualify if your household’s total annual gross income is at or below 135% of the Federal Poverty Guidelines. You will be required to provide documentation verifying your participation in one of the eligible programs or your household income.
METHOD 1: PROGRAM-BASED
METHOD 2: INCOME-BASED*
*Income eligibility guidelines are subject to change
How do I apply?
If you don’t have Cricket Wireless service already, you must activate a new account before you can apply for the Cricket Lifeline Credit. Once you have Cricket Wireless service, you can apply for the Cricket Lifeline Credit at a Cricket Corporate-owned Store or an Exclusive Cricket Dealer. If you are applying through Method 1 (program-based), just complete and sign the Cricket Lifeline Credit application (available in stores), provide documentation verifying your participation in one of the eligible programs listed above, and show a government-issued photo ID. If you are applying through Method 2 (income-based), just complete and sign the Cricket Lifeline Credit application, provide documentation verifying your income eligibility (3 months of consecutive pay stubs within the previous 12 months, last year’s income tax return, employer’s W-2 form, etc.), and show a government-issued photo ID.
How does it work?
Once you submit your application, we'll verify your information and add the Cricket Lifeline Credit to your account while you are in the store. Each year, you will be asked to confirm your continued eligibility. That's it!
What does the Cricket Lifeline Credit mean for me?
When you take advantage of the Cricket Lifeline Credit, Cricket service delivers even more value for the dollar. Step-up to a higher-value rate plan, add a feature you’ve always wanted, or just enjoy the savings each month!
Are there any restrictions?
You must be a resident of Georgia to receive this credit. Only eligible consumers may enroll and the service is non-transferable. You must be the head of household and no one at your residence can receive land or wireless Lifeline service from another provider. Lifeline can only be applied to ONE PHONE LINE PER HOUSEHOLD, and the name on the account must match the name of the person submitting the application. To receive the Cricket Lifeline Credit, you must live in Cricket’s designated service area, must meet Georgia's qualifications, and must verify your qualification annually.
Where can I learn more?
You can visit one of the Cricket locations listed or visit mycricket.com/locations to find a Cricket Corporate-Owned Store or an Exclusive Cricket Dealer near you. Unresolved complaints concerning Lifeline service can be directed to the Georgia Public Service Commission’s Consumer Affairs Unit at (404) 656-4501 or (800) 282-5813.
Cricket Lifeline Credit Locations
Columbus: 4832 N. Hills Boulevard, 72116
Columbus: 4105 Buena Vista Rd, Suite E, 31907
Columbus: 3126 Veterans Pkwy, 31904
Columbus: 1316 47th St, 31904
Columbus: 3360 Buena Vista Rd, 31906
Columbus: 4403 17th Ave, 31904
Columbus: 3473 N Lumpkin Rd, 31903
Garden City: 109 Minis Ave, 31408
Hinesville: 438B W General Screven Way, 31313
Macon: 2121 Eisenhower Pkwy, 31206
Macon: 3840 Pio Nono Ave, 31206
Macon: 3294 Houston Ave, 31206
Macon: 950 3rd St, 31201
Macon: 4646 Forsyth Rd, Suite F, 31210
Macon: 1679 Shurling Dr, 31211
Macon: 3217 Mercer University Dr, 31204
Macon: 3661 Eisenhower Pkwy, 31206
Phenix City, AL: 1831 Stadium Dr, 36867
Phenix City, AL: 400 13th St, 36867
Pooler: 100 Traders Way, Suite 44, 31322
Rincon: 6014 Ga Highway 21 S, Suite N, 31326
Savannah: 2010 Martin Luther King Jr Blvd, 31415
Savannah: 1909 E Victory Dr, Suite 103, 31404
Savannah: 10 Quacco Rd, 31419
Savannah: 4501 Montgomery St, 31405
Savannah: 1711 E Victory Dr, 31404
Savannah: 1407 Montgomery St, 31401
Savannah: 7929 Abercorn St, Suite 620, 31406
Statesboro: 503 Northside Dr E, 30458
Warner Robins: 2628 Watson Blvd, Suite 2, 31093
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