Cricket Community

Federal Cricket Lifeline Credit for California Residents

What is the federal Cricket Lifeline Credit?

 

Lifeline is a government program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit. Eligible customers may receive the Lifeline credit for landline or wireless service, but the credit is available for only one phone line per household. Cricket now offers a $13.50 federal Cricket Lifeline Credit to our California Cricket Wireless customers; the federal Cricket Lifeline Credit is not available for Cricket Broadband or Cricket PAYGo service.

 

How can I qualify for the federal Cricket Lifeline Credit?

 

If you are a resident of California, you may qualify for the federal Cricket Lifeline Credit by one of two methods. Method 1 is program-based; if you or another person in your household is enrolled in at least one of the public assistance programs listed below, you may qualify. Method 2 is income-based; you may also qualify if your household’s total annual gross income is at or below the annual income limits listed below.

 

METHOD 1: PROGRAM-BASED

  • Medicaid/Medi-Cal  
  • LIHEAP (Low-Income Home Energy Assistance Program)
  • SSI (Supplemental Security Income)
  • Section 8 (Federal Public Housing Assistance)
  • SNAP (Supplemental Nutrition Assistance Program)
  • WIC (Women, Infants, and Children Program)
  • Healthy Families Category A
  • NSLP (National School Lunch Program)
  • TANF (Temporary Assistance for Needy Families
  • –      CalWORKs (California Work Opportunity and Responsibility to Kids)

    –      StanWORKs (Stanislaus County Work Opportunity and Responsibility to Kids

    –      WTW (Welfare-to-Work)

    –      GAIN (Greater Avenues for Independence)

  • Bureau of Indian Affairs General Assistance
  • Head Start Income Eligible (Tribal Only)
  • Tribal TANF
  •  

     

    METHOD 2: INCOME-BASED

  • One or Two Person Household: $24,000
  • Three Person Household: $28,200 
  • Four Person Household: $34,000 
  • More Than Four Person Household: $34,000, plus $5,800 for each additional household member 
  •  

     

    How do I apply?

     

    If you don't have Cricket Wireless service already, you must activate a new account before you can apply for the federal Cricket Lifeline Credit. Once you have Cricket Wireless service, you can start the application process for the federal Cricket Lifeline Credit at a Cricket Corporate-Owned Store or an Exclusive Cricket Dealer. Just complete and sign the federal Cricket Lifeline Credit request form (available in stores or by clicking the Download More Information link at the bottom of this page) and show a government-issued photo ID. Within three weeks, an application form will be mailed to you in a PINK envelope. You must complete, sign, and submit the application form along with any required documentation before the due date.

     

     

    When will I get my federal Cricket Lifeline Credit?

     

    You will be billed the regular rates for Cricket Wireless phone service until your application is approved. Once your application is approved, you will receive a letter of approval, and Cricket will add the federal Cricket Lifeline Credit to your account. Your first credit will be retroactive to the date your service began or the date you requested the federal Cricket Lifeline Credit, whichever is later. You should see this credit within 60 days of being approved for the federal Cricket Lifeline Credit. If you haven't received this credit by your second full month of service, just come back to the store for help. After you receive the credit, if you have a net credit balance of $10 or more, you may request a refund check from Cricket.

     

    How long can I keep my federal Cricket Lifeline Credit?

     

    Your Lifeline eligibility lasts for one year. You will continue to receive the federal Cricket Lifeline Credit for a year, unless you request the federal Cricket Lifeline Credit be removed from your account, you are found to no longer be eligible, or you change phone service providers (if you change service providers, you will have 30 days to transfer Lifeline to your new provider).

     

    You must renew your participation annually. Each year, you will receive a renewal form in a PINK envelope. You may choose to continue your enrollment under any eligible method shown above, regardless of which method you used to apply for the current year. If you do not renew, Cricket will remove the federal Cricket Lifeline Credit from your account, and your future bills will reflect the regular rates for Cricket Wireless phone service.

     

    What does the federal Cricket Lifeline credit mean for me?

     

    When you take advantage of the federal Cricket Lifeline Credit, Cricket service delivers even more value for the dollar. Step up to a higher-value rate plan, add a feature bolt-on you've always wanted, or just enjoy the savings each month!

     

    Are there any restrictions?

     

    Lifeline can be applied to only one phone line per household. To receive the federal Cricket Lifeline Credit, you must be a resident of California, you must live in Cricket's designated service area, you must meet the eligibility rules, and you cannot be claimed as a dependant on another person’s income tax return.

     

    Where can I learn more?

     

    You may visit one of the Cricket Corporate-Owned Stores or Exclusive Cricket Dealers listed (visit mycricket.com/locations to find these locations on a map).

     

    Cricket Lifeline Credit Locations

     

    Central Valley

    Clovis: 1050 Shaw Avenue, Suite 1049, 93612

    Clovis: 151 W. Bullard Avenue, #100A, 93612

    Clovis: 605 W. Shaw Avenue, Suite B, 93612

    Dinuba: 647 W. El Monte Way, #D, 93618

    Fresno: 1135 Fresno Street, 93706

    Fresno: 1440 W. Ashlan Avenue, 93705

    Fresno: 3602 Blackstone Avenue, Suite 117, 93726

    Fresno: 3759 W. Shaw Avenue, #103, 93711

    Fresno: 3890 N. Cedar Avenue, Suite 105, 93726

    Fresno: 432 E. Shaw Avenue, 93710

    Fresno: 4993 E. Kings Canyon Road, Suite 102, 93727

    Fresno: 6460 N. Blackstone Avenue, Suite 101, 93710

    Hanford: 1675 W. Lacey Boulevard, Kiosk #T32, 93230

    Madera: 1475 N. Country Club Drive, #102, 93639

    Merced: 1248 W. Olive Avenue, 95348

    Merced: 2012 G Street, 95340

    Modesto: 3430 Tully Road, #46, 95350

    Pinedale: 7273 N. Blackstone Avenue, #101, 93650

    Porterville: 977-B W.  Henderson Avenue, 93257

    Reedley: 941 W. Manning Avenue, 93654

    Sanger: 2635 Jensen Avenue, 93657

    Selma: 2730 Whitson Avenue, 93662

    Tulare: 1283 E. Prosperity Avenue, 93274

    Turlock: 1815 Countryside Drive, 95380

    Visalia: 1637 E. Noble Avenue, 93277

    Visalia: 1933 N. Dinuba Boulevard, 93291

    Visalia: 2313 S. Mooney Boulevard, 93277

    Visalia: 3522 S. Mooney Boulevard, 93277

     

    San Diego

    Carlsbad: 1818 Marron Road, Suite 102, 92008

    Chula Vista: 1090 3rd Avenue, Unit 2C, 91911

    Chula Vista: 1285 Broadway, Suite 103, 91911

    Chula Vista: 263 E. Orange Avenue, #5, 91911

    Chula Vista: 645 H Street, Suite E-F, 91910

    Chula Vista: 962 Eastlake Parkway, 91914

    El Cajon: 1110 Broadway, #106, 92021

    El Cajon: 250 S. Marshall Avenue, 92020

    El Cajon: 375 N. Second Street, Suite 102-103, 92021

    El Cajon: 393 E. Chase Avenue, 92020

    El Cajon: 415 Parkway Plaza #9001, 92020

    Escondido: 132 W. El Norte Parkway, 92026

    Escondido: 1511 E. Valley Parkway, #A2, 92027

    Escondido: 245 W. Washington Avenue, 92025

    Escondido: 410 W. Felicita Avenue, Suite J, 92025

    Lakeside: 12346 Woodside Avenue, 92040

    Lemon Grove: 3445 Lemon Grove Avenue, 91945

    Lemon Grove: 6902 Federal Boulevard, 91945

    National City: 1000 Highland Avenue, 91950

    National City: 1610 E. 8th Strett, #A, 91950

    National City: 2401 Highland Avenue, #107, 91950

    National City: 4 N. Euclid Avenue, #D, 91950

    Oceanside: 2023 Mission Avenue, Suite E, 92058

    Oceanside: 236 S. Coast Highway, 92054

    Poway: 12674 Poway Road, 92064

    San Diego: 1075 11th Avenue, 92101

    San Diego: 1151 Garnet Avenue, 92109

    San Diego: 1490 S. 43rd Street, Suite D-E, 92113

    San Diego: 1640 Camino Del Rio North, #9006, 92108

    San Diego: 1726 Euclid Avenue, 92105

    San Diego: 1824 Coronado Avenue, 92154

    San Diego: 1879 Logan Avenue, Suite J, 92113

    San Diego: 2475 Broadway, 92102

    San Diego: 2850 El Cajon Boulevard, 92104

    San Diego: 3445 Midway Drive, #A, 92110

    San Diego: 3582 National Avenue, Suite 1, 92113

    San Diego: 3648 University Avenue, 92104

    San Diego: 4340 Genesee Avenue, #108, 92117

    San Diego: 4485 El Cajon Boulevard, 92115

    San Diego: 4622 College Avenue, Suite B, 92115

    San Diego: 4686 Market Street, #E21, 92102

    San Diego: 4915 Convoy Street, 92111

    San Diego: 5399 El Cajon Boulevard, 92115

    San Diego: 5430 Clairemont Mesa Boulevard, Suite A, 92117

    San Diego: 6171 Mission Gorge Road, #108, 92120

    San Diego: 6201-B Imperial Avenue, 92114

    San Diego: 6937 Linda Vista Road, Suite #D, 92111

    San Diego: 7034 El Cajon Boulevard, 92115

    San Diego: 9480 Mira Mesa Boulevard, 92126

    San Diego: 989 5th Avenue, Suite A, 92101

    San Marcos: 204 S. Rancho Santa Fe Road, 92078

    San Marcos: 218 W. San Marcos Boulevard, Suite 108, 92069

    San Marcos: 745 Nordahl Road, Suite 110, 92069

    San Ysidro: 342 W. San Ysidro Boulevard, 92173

    San Ysidro: 700 E. San Ysidro Boulevard, 92173

    Santee: 9535 Mission Gorge Road, #L, 92071

    Spring Valley: 8300 Paradise Valley Road, Suite 127, 91977

    Spring Valley: 9565 Jamacha Boulevard, 91977

    Spring Valley: 9805 Campo Road, #140, 91977

    Vista: 1021 N. Santa Fe Avenue, 92084

    Vista: 1037 E. Vista Way, 92084

    Vista: 1851 W. Vista Way, 92083

    Vista: 902 S. Santa Fe Avenue, Suite A1, 92084

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