Cricket Community

Content Filtering

Content Filtering Feature Removal


Effective December 31, 2013, Cricket will no longer offer network-based content filtering. With the availability of multiple Android advanced content filtering apps and given the iPhone has a built-in content filtering capability, customers wishing to maintain the ability to filter access to specific web sites on phones on their account will need to either download an app or turn on the phone’s built-in content filtering capability.


Note: Effective January 1, 2014, you must take action if you want to maintain the web filtering function on your phone or a phone on your account. To maintain content filtering, you will need to add a content filtering app or turn on the built-in content filtering on your phone.

Information regarding maintaining the content filtering capability on your phone by phone type, after January 1, 2014: 



Android Smartphones

Access Google Play and search on “web filter”. Download and install application. Simple, free apps include K9 Web Protection Browser or the Safe Browser.


See below for detailed instructions.


iPhones have a built in content filtering capability. To learn more, go to:

Feature phones


No content filtering apps are available for feature phones.


Detailed instructions to add a content filtering app on your Android smartphones:


Before you can access and download from the Google Play store you must have a Google account. If you do not have one, go to:


From your PC:

  1. Go to
  2. On top bar to left of magnifying glass type in web filter and hit Enter


From your Android smartphone:

  1. Click on Apps tray
  2. Look for Play Store icon and click on it
  3. Click on APPS tab
  4. Click on magnifying glass in upper right hand of screen and type in: web filter
  5. Click on magnifying glass or GO on on-screen keyboard.


Android™ is a trademark of Google, Inc. The Android Robot is reproduced or modified from work created and shared by Google for use according to terms described in the Creative Common 3.0 Attribution License.