What is the Cricket Lifeline Credit?
Lifeline is a government program that grants eligible individuals a credit each month on their phone bill. Millions of Americans benefit from this credit. Eligible customers may receive the Lifeline credit for landline or wireless service, but the credit is only available for one phone line per household. Cricket now offers a $10.00 Cricket Lifeline Credit to our Colorado Cricket Wireless customers; the Cricket Lifeline Credit is not available for Cricket Broadband or Cricket PAYGo service. Additional information can be found at Colorado Department of Human Services’ website.
Who qualifies for the Cricket Lifeline Credit?
You may be eligible for the Cricket Lifeline Credit if you are a resident of Colorado and receive assistance from one of the following programs:
How do I apply?
If you don’t have a Cricket Wireless account already, you must activate a new account before you can apply for the Cricket Lifeline Credit.
Once you have Cricket Wireless service, complete the application process by calling the automated toll free number for the Colorado Telephone Assistance Program at 800.782.0721. Lifeline applications can also be printed off from the Colorado Department of Human Services’ (CDHS) website and either emailed or faxed back to the CDHS. Applying through the automated telephone service is strongly recommended for speed and security. The CDHS manages the Lifeline program and is solely responsible for approving or denying eligibility.
How does it work?
You will be billed the regular rates for Cricket Wireless phone service until your application is approved by the CDHS. Once your application is approved, Cricket will add the Lifeline Credit to your account. Once the credit has been applied to your account, you will receive a SMS notification from Cricket. You should see this credit within 60 days of being approved for the Cricket Lifeline Credit. If you haven’t received this credit by your second full month of service, just come back to the store for help. Each year, you may be asked to confirm your continued eligibility. That’s it!
What does the Cricket Lifeline Credit mean for me?
When you take advantage of the Cricket Lifeline Credit, Cricket service delivers even more value for the dollar. Step-up to a higher-value rate plan, add a feature you’ve always wanted, or just enjoy the savings each month!
Are there any restrictions?
You must be a resident of Colorado to receive this credit. Lifeline can only be applied to one phone line per household, and the name on the account must match the name of the household member participating in the eligible program. To receive the Cricket Lifeline Credit, you must live in Cricket’s designated service area, must meet Colorado's qualifications, and must verify your qualification annually.
Where can I learn more?
For more information about the Cricket Lifeline Credit, please visit the Colorado Department of Human Services’ (CDHS) website or email the CDHS at firstname.lastname@example.org. You can also visit one of the Cricket locations listed or visit mycricket.com/locations to find a Cricket Corporate-Owned Store or an Exclusive Cricket Dealer near you.
Cricket Lifeline Credit Locations
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